Customer Service

Shipping & Delivery:
Privacy & Security:
Our Privacy Policy is simple; we DO NOT share your information with anyone, period!  Security is top notch 128bit encryption. All your transactions are secure on our website, we guarantee it.
Returns & Replacements: 
If you ordered the wrong title, no problem.  We can find the correct title(s) and make things right. All orders must be in resellable condition to be accepted. Just phone us at 603-827-3245 for a return authorization number. Without a RA number, orders cannot be accepted.
Ordering:
At ALRAN Books we strive to bring you best in professional development materials and trade books available. ALRAN Books works with over 115 publishers, to find the right tools to help you with your instructional needs.
Payment, Pricing & Promotions:
We accept Mastercard, Visa, Discover, and Purchases Orders through the website. If you need to pay with American Express, we will gladly handle that through our main office. As far as pricing, we reserve the right to change the prices at any time due to fluctuations in publishers prices.  Promotions are also subject to change without notice.
Updating Account Information:
To view your order or account information go to our "My Account section".